Scheduler

Scheduler\nLocation: Harrogate\nSalary: £27,000 per annum\nJob Type: Full-time, Permanent\nBenefits: 32 days holiday per year (including Bank Holidays) plus Birthday Leave, company pension, gym membership, health & wellbeing programme, and free on-site parking.\nWe are recruiting on behalf of our client for a Scheduler to join their busy Service Team. In this role, you will schedule engineers' diaries, handle planned and emergency appointments and provide excellent service in line with company standards.\nKey Responsibilities:\n * Schedule Field Engineers for maintenance and emergency appointments.\n * Communicate with clients to confirm appointments and resolve scheduling queries.\n * Ensure work is completed promptly and meets service level agreements (SLAs).\n * Update customer portals with job details and progress updates.\n * Follow up and manage records in the CRM system.\nRequired Skills and Experience:\n * Proven experience in scheduling.\n * Familiarity with working to SLAs.\n * Strong communication skills, both written and verbal.\n * Ability to manage workloads effectively in a busy office environment.\nThis is a fantastic opportunity to join a professional organisation where your contributions will be valued.\nPlease submit your CV via the link provided or contact Beth at Unity Resourcing for more information