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Job title: Project Manager - RiskCorporate Title - Vice President£65,000 - £80,000 + Bonus + BenefitsLocation: BirminghamYou will be responsible for the delivery of support changes & defect fixes across a portfolio of wider credit risk applications. You will support any audit/regulatory interim IT fixes and lead and manage a larger support team. You will provide required leadership to ensure support IT solutions are delivered across a yearly based release calendar. You will liaise with key stakeholders in the UK, Germany and US, and development groups in Asia and Europe.Key Responsibilities: Accountable for ensuring support team delivers post release support IT changes solution/Support Level 3 (SL3) ticket fixes across wider portfolio of Credit Risk applicationsCoordinate with production team and change/application teams to ensure the right solutions are delivered for prioritized post release tickets/change demandsChampion and drive any improvements/enhancements required in the support process in consultation with production services and change management teamsBalance the resource capacity across the portfolio and ensure resources are fungible to achieve required deliveryResponsible for ensuring project status and costs are kept up-to-date in the project management tool with key risks/issue/dependencies capturedLead and manage the support team by being a point of contact for application teams and for respective business stakeholdersEnsuring the delivery is in accordance with the functional and quality requirements of the client and other stakeholders.Lead and drive the required delivery governance ensuring the right participants for decision making and directionActively supports the function strategy, plans and values, contributing to the achievement of a high performance culture. Personally contributes in an environment where people development is the number one priorityTakes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contributionSkills and Qualifications: Degree from an accredited college or university ideally with an IT-related concentration (or equivalent diploma or work experience)Participation and/or completion in Project Management certification programs (PRINCE2 & PMI)Extensive experience in Project Management, preferably within a Financial Services environmentKnowledge of Project Management industry best practices ( Waterfall & Agile) and toolsExcellent communication skills and strong stakeholder management skills up to senior levelExperience of post release support processExperience of leading a teamExperience of vendor managementExperience of Quality Management techniquesStructured in approach and well organizedGood analytical and problem solving experienceIntermediate knowledge of business analysis methods and toolsAbility to identify and interpret stakeholders needs and requirementsAbility to work in virtual teams and Matrix organizationsAbility to commit and prioritize work duties and tasksAbility to share information, transfer knowledge and expertise to team membersAbility to contribute to process improvement initiatives

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