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Senior Data Analysts - West Midlands - Banking My client, a leading financial services institution based within the West Midlands, is looking for Analysts to join their Customer Insight Teams. The purpose of the team is to provide customer data-led analysis and insight to support strategic objectives. Key ResponsibilitiesAnalysis to identify opportunities to acquire new customers that meet our revenue and risk appetite Initiatives to increase share of wallet for existing customersUnderstand the drivers of dormancy and reduce customer attritionSupport segmentation Initiatives to ensure customers receive the right level of serviceSupport the launch of new products and servicesConduct product pricing reviewsUnderstand customers' channel usage eg branch, mobile, Internet, phoneDeliver actionable information to frontline staff to help them manage their customer portfoliosSupport Regulatory Compliance and redress programmesEssential Experience and KnowledgeMust have experience knowledge of SAS or SQLMust have Financial Services experienceMinimum 3 years + experience working within Insight AnalyticsExcellent stakeholder managementStrong Academic backgroundLocation: West Midlands Salary: £35,000-£55,000 Multiple Roles

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