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Due to going through a busy period in our HR Shared Service Centre in Birmingham we are looking for an experienced HR Cooridnator to join on a temporoary contract.The purpose of the role will be to provide efficient and effective processing of HR administration within specified procedural and service guidelines supporting all activities relating to employment with EY, and during the leaving process.Please note that this is a 4 week temporary contract starting ASAP on an hourly rate. Experience & QualificationsPrevious administration ideally within a service delivery and team environmentAttention to detail and focused upon accuracy and qualityAble to work to and enhance prescribed HR proceduresKnowledge of operational HR systemsQualified to GCSE level or equivalentAccountabilitiesDeliver excellent service in line with HR processes and ensure service level agreements are achieved.Process all administration relating to events affecting employment during service including the production of internal communications and updating of HR systems.Process all administration relating to the ending of employment including production of internal communications, processing of final payments and managing any debts.Carry out all employment validations and providing written confirmation to third parties, as appropriate.Produce clear and concise written communication to employees to support all HR processes.Action housekeeping and other related reports.Conclude or re-direct queries initiated in the EY Help HR team that require further administration/transactions. Ensure satisfactory closure of issues that develop into cases and ensure any learning is taken on board.Liaise with the Payroll & Benefits team to ensure consistency of processing and eradication of errors.Maintain an up to date knowledge of current EY policy and process developments.Ensure compliance with the firms' policies, best HR practice and employment legislation at all times.Regularly support the continuous improvement initiative.Typical activitiesAccurate and speedy processing of HR requests in accordance with agreed key performance indicators.Co-ordination of all information for the accurate and timely processing of all HR activity ensuring payments and employee records are accurate.Consideration of requests in accordance with the firm' policies. Re-directing inappropriate requests and/or obtaining sanction for non-standard solutions.Dealing with payroll queries generated via the payroll audit reports.Action weekly housekeeping reports to ensure accuracy of data on systems and to take appropriate actions identified within reports.Development of professional working relationships with HR Business Consultants and key operational customers.Satisfactory conclusion of EY Help HR referrals within the prescribed timescale.Committing to own personal development plan and completion of appropriate learning and development activities to ensure capability and skills are current.Identification of process issues and problems to Manager or Coach to ensure continuous improvement within the Talent Shared Services.Contribute to wider Talent Shared Services and HR projects and initiatives.

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