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An exciting role has arisen for a Deputy Night Manager with an industry leading distribution organisation in Birmingham.Overall ResponsibilitiesManage the resources available in order to achieve accurate packing, and accurate and timely delivery of the Newspaper and Magazine product, within the agreed budgets.Key Results AreaWithin agreed Key Performance Indicators, (KPI's):To maintain an efficient, cost effective transport service and to meet legal, operating and customer service requirements.Accurate receipt and input of information of newspapers received.Accurate packing of all newspaper and magazine product productively.Management of retailer claims to minimize waste.Operates within agreed location budgets.Principal Accountabilities and ResponsibilitiesPreparing for and attending all relevant senior management meetings at the Group HousePreparing all relevant management information for publishers along with internal reports.Ensuring a professional hand-over takes place between each shiftSetting goals for team members and self-using the My Goals system and ensuring these are achieved.To have a working PDP or DAP in place.Identifying potential in the team and ensures relevant development plans are in place in line with the Talent Management Strategy.Identifying poor performance and taking appropriate action.Training and coaching all employees within the teamPlanning the likely volumes and resource requirements for the week ahead.Auditing all processes regularly to ensure compliance.Liaising with publishers and third party distributors.Liaising with Customer Services to obtain feedback on service levels.Ensuring all standard operating practices are adhered to.Ensuring that Company health, safety and security standards are maintained.Performing health and safety risk assessments, and quarterly AuditsMaintaining high standards of housekeeping at all times.Ensuring all staff are aware of their own performance and that of the location.Covering for other members of the Management Team within the Group when required to do so.Ensuring customer documentation is dispatched accuratelyClaims managementKnowledge and Skills:EssentialPrevious experience of managing or supervising a teamPrevious experience of training and developing team membersAwareness of health and safety standardsExperience of setting and achieving KPIsDesirablePrevious experience of working night shiftsPrevious experience of the newspaper and magazine distribution industryExperience in using the SAP systemPrevious warehouse experience

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