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Role: Customer Manager - Revenues & Benefits On Demand Services - Home Based with UK Travel Role type: Permanent Location: Home Based with Travel Package: £25-35k & Excellent Benefits A leading provider of IT based Professional Services/Application Development Services requires an Customer Manager for the On Demand Services team. This role is home based with Occasional travel to offices which could be Gloucester, Pershore, Rhyll or Hull. Role Responsibilities: The purpose of this post is to be responsible for the supervision of a team to include: Ensuring all day to day activities necessary for the efficient and effective billing and collection of Council Tax and Non Domestic Rates, sundry debt, overpayments and corporate payments; The efficient and accurate administration of all benefit applications received in accordance with the appropriate regulations, legislation and guidance; Ensuring all legislation is implemented accurately and that all systems and procedures are implemented, monitored and tested accordingly; The maintenance and integrity of all user requirements of the computer systems used within the service. Ensuring all business support functions for the service is carried out efficiently and effectively. Required Skills: Excellent attention to detail Working knowledge of revenues and benefits systems Ability to apply methodical and logical approach to Problem Solving Ability to make decisions and drive solutions Ability to inspire co-operation and co-ordinate activities across teams Excellent interpersonal and communication skills Familiarity with current technologies Knowledge/experience of managing teams Knowledge of problem solving techniques Performance management We are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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