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Relief Manager

Ref: : 74272 (Hays Birmingham)
Location: : Birmingham - Birmingham
Rate: to £ 18 K (full-time)

Our client is a organisation who is opening new stores across the region. They now seek a relief manager to support the existing network of managers and act as cover for days off / holidays / sickness etc. It is therefore essential that the successful candidate is able to drive and has their own transport
The role will focus around these key competencies

Store Management - Review operating results of Centre daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses.
Ensure procedures outlining opening, closing, banking, collections, audits, local Centre marketing , all Loss Prevention (LP) procedures, and other company policies are followed daily.
Ensure compliance with National laws.
Control cash flow, balancing and audits while maintaining standards. Maintain company standards as related to staffing, operations, marketing, collections and customer service.
Budget Control – Manage P&L, and other budgeted items; continuously identify ways to control costs.
Employee Relations – If required to participate in recruitment interviews for new members of staff
Leadership - Communicate image consistent with the company creed and vision to all members of Centre. Provide guidance in all aspects of operations. Recognise and develop skills/abilities of associates in order to meet Centre and company objectives. Delegation of Centre responsibilities.

Ideally you will be used to managing a small team ideally in a customer focused role where you build strong relationships with clients

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